Guest parking is one of the biggest sources of frustration in any multi-unit community. Paper guest logs get forged, call-ahead systems waste everyone's time, and enforcers can't tell the difference between an authorized guest and an unauthorized vehicle. Park Entra replaces all of it with digital guest passes tied to a plate number. Residents create them in seconds, enforcers verify them instantly, and admins control the rules.
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Instant
Guest pass creation
Plate-tied
Every pass linked to a plate
Timed
Auto-expire after duration
Sellable
Charge for extra passes
The problem
In most communities, guest parking runs on trust, paper, and phone calls. There's no reliable way to verify who's authorized, how long they've been parked, or whether they've overstayed. The result is wasted admin time, wrongful fines, and frustrated residents.
Guests sign a clipboard in the lobby or write their plate on a paper form. Logs get lost, handwriting is illegible, and there's no way to verify if the information is accurate. Paper logs are easily forged and impossible to search.
When an enforcer finds an unregistered vehicle, they have no way to check if it's an authorized guest. The choice is either to skip it (letting unauthorized vehicles park for free) or issue a fine and risk penalizing a legitimate visitor.
A 24-hour guest pass turns into a week-long stay. Without automated expiration tracking, there's no way to know when a guest pass was supposed to end, and no mechanism to enforce time limits.
Residents call or email the office every time a guest is coming. Staff looks up the unit, logs the guest vehicle, and confirms. It's a manual process that repeats dozens of times per week.
How Park Entra helps
Park Entra lets residents create digital guest passes from their portal, tied to a specific plate number with a set duration. Enforcers verify passes instantly by looking up the plate. Admins control how many free passes each unit gets and charge for extras via Stripe.
From their portal, residents enter the guest's plate number, optionally add a name, and create the pass. It's active immediately or can be scheduled for a future date and time. No calls, no forms, no admin involvement.
Every guest pass has a configured duration set by your admin. When the time is up, the pass expires automatically. No manual tracking, no overstays that go unnoticed.
Enforcers look up a plate and see immediately if there's an active guest pass, including the guest name, issuing resident, and time remaining. Legitimate guests are never fined by mistake.
Set how many free guest passes each unit gets per month or per year. The system enforces limits automatically. Residents see their remaining allowance and can't exceed it without purchasing extras.
When a resident exceeds their free allowance, they can purchase additional passes through Stripe. The revenue goes directly to your property and is tracked on your revenue dashboard.
Track every guest pass ever created: active, expired, and voided. See which units use the most passes, identify patterns, and present data at board meetings.
How it works
Configure guest pass duration, monthly or yearly allowance per unit, and pricing for additional passes from your settings page.
Residents log into their portal, enter the guest's plate number, and create the pass. It's active immediately or scheduled for a future date.
During patrol, enforcers look up plates. Guest vehicles show up with a 'Guest Vehicle' badge, the guest name, time remaining, and the issuing resident's contact information.
When the duration runs out, the pass expires. If the vehicle is still parked, it shows up as 'Expired' on the next lookup, ready for enforcement action.
What changes
A 200-unit community averaging 30 guest pass requests per week spends 5+ hours on guest parking admin alone: logging passes, verifying guests, fielding resident calls. Park Entra reduces that to zero admin time by putting pass creation and verification entirely in the hands of residents and enforcers.
Zero admin time on guest passes
Residents create passes. Enforcers verify them. The system enforces limits and collects payment. Your team does nothing.
FAQ
For anything not covered here, contact our support team or our sales team.
Yes. When creating a pass, residents can choose 'Future' scheduling and select a specific date, time, and AM/PM. The pass activates automatically at the scheduled time and expires after the configured duration.
The plate lookup shows 'Expired' with the original pass details: guest name, expiration time, and issuing resident. The enforcer can then take enforcement action based on your community's rules.
Yes. Residents can void active or scheduled passes from their portal at any time. Voided passes show up as 'Voided' in the lookup. The vehicle is no longer authorized.
Guest passes have a fixed duration set by your admin. Residents cannot override it. Combined with monthly or yearly allowance limits and the ability to charge for extras, the system naturally discourages abuse. Enforcement history shows patterns that admins can review.
Yes. When an enforcer looks up a guest vehicle, they see the issuing resident's full name, phone number, and email. If there's a question about a guest, the enforcer can contact the resident directly.
Guest passes are scoped per property. A pass issued at one community is not valid at another. Each property has its own guest pass rules, allowances, and pricing.
Join communities using Park Entra to automate guest pass creation, enforce time limits, and turn visitor parking into a revenue stream.
Open the live demo as an administrator, enforcer or resident. It is the real software with sample data, and there is nothing to sign up for.
Try the live demoEach property is priced by its own number of units, with 10% off at 3 to 5 properties and 15% off at 6 to 10. Larger portfolios are priced by quote.
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